An unhurried hour
Consultations are booked with enough time that nothing needs rushing. Rooms are quiet, lit for accurate assessment rather than flattery, and private.
Before you arrive
Nothing to prepare beyond arriving with your skin as it usually is. Bring the names of any products you use regularly and any medication you take, so it can be discussed in person rather than sent by email.
On the day
A conversation first, then assessment in clinical lighting. You will be asked what you would like to change and, just as importantly, what you would not. Nothing is treated at a consultation appointment without a separate, informed decision.
Afterwards
A written summary of what was discussed and what, if anything, is recommended, including the option of no treatment. You are not booked into anything you have not agreed to.
Location, hours and access
Address, opening hours, parking, transport and step-free access details are confirmed directly with you when your appointment is arranged, so that what you are given is current and correct. We would rather send you accurate details than publish a page that drifts out of date.
If access requirements affect whether an appointment will work for you, say so in your request and we will answer specifically before anything is booked.
Ask about access